As a long-standing partner of global travel insurer Cover-More, Cachet was engaged to design and deliver a refreshed Brisbane workplace – one that could better support their full-time in-office workforce, align with their brand identity, and foster a culture of collaboration and agility.
Working closely with Cover-More’s local team, we uncovered opportunities to improve both functionality and experience across the space. The previous layout no longer supported the team’s evolving ways of working, prompting a complete rethink to deliver adaptable, human-centred environments that encourage interaction, focus, and flexibility.
The reimagined front-of-house provides a seamless arrival experience, with a welcoming waiting area that transitions naturally into a social breakout hub. This open flow supports casual catchups, guest interactions, and team gatherings – reflecting Cover-More’s values of openness and connection.
Given the team’s permanent office presence, the breakout space was designed as a warm, inviting anchor point. Rich timber tones, brand-aligned blues, and vibrant accents of mustard create an environment that feels both energising and grounded. Custom carpet elements serve a dual purpose – expressing brand identity while subtly guiding movement throughout the floorplate.
Functional enhancements include additional meeting rooms, quiet privacy booths, and an upgraded wellness room, all supported by improved acoustic treatments for confidentiality and comfort. A refurbished training space ensures the team is equipped for continual learning and development.
From custom finishes to thoughtful spatial planning, every detail has been considered to balance aesthetics with performance. The result is a connected and future-fit workplace that brings Cover-More’s culture to life – inviting, collaborative, and ready for tomorrow.
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