Continuing our partnership with ANZ Aotearoa, Cachet were engaged to design and construct the ANZ Te Mōro o Hato Ruka – St Lukes branch, with a mission to redefine the retail banking experience.
The multi-award-winning solution is a stunning retail space that blends rich cultural storytelling and modern design. Achieved by working closely with ANZ’s property, brand and Te Ao Māori teams to drive the design direction and cultural integration, it was realised through bilingual signage, tukutuku glazing and utilising local wool and fabrics for all seating and lampshades, with designs inspired by a Kete basket. Of significance is the unique tukutuku film depicting a waka reaching home and then continuing its journey on water. This is translated through the striking blue carpet leading the journey to the grey carpeted customer touchpoints such as tellers and consultants, representing the connection between water and land.
The innovative layout utilises curved-walls and a strategically angled entrance, inviting visitors in whilst limiting visibility to the shopping-centres foot-traffic. The focus on accessibility prioritises inclusivity through the use of multifunctional spaces and accessible counters to ensure all customers can engage comfortably.
In alignment with ANZ’s commitment to sustainability, a key element of the brief was a bold ambition to deliver the project with zero-waste. Through collaboration with suppliers to implement take-back recycling programs, our team were able to achieve an impressive 99% waste diversion, recycling all materials except those currently unrecyclable with New Zealand.
Delivered in a tight three-month timeline, the project overcame the challenges of working within a live shopping centre environment with stringent noise restrictions to be delivered on time and on budget.
Awarded both Gold and the National Category Award for Retail at the NZ Commercial Project Awards, it has been an incredible project to be part of – and a meaningful step forward in ANZ’s journey across Aotearoa.
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